Subscription business turn-around for finnish-swedish media house KSF Media

“Our digital subscriptions saw a 20% boost in the last year, Recuro’s strategic advice and marketing capabilities were an important part of that growth journey.”

– Anna Hellerstedt, CEO of KSF Media
About the client case

About the Client

KSF Media Finland-based media house

KSF Media is a finnish-swedish media house based in Helsinki owned by Konstsamfundet. KSF manages three newspapers for the Swedish speaking population: Hufvudstadsbladet (HBL), Västra Nyland och Östnyland. HBL was founded in 1864.

The Challenge

Digital transformation in a disrupted media landscape

KSF and HBL in particular have a long history of quality journalism for the Swedish-speaking population of Finland. Traditionally heavy in print and in advertising, their digital subscription growth was lacking momentum. This was due both to external market circumstances and partly due to internal focus.

Recuro's Solution

Building the organisational foundations for digital growth

Our solution was focused on helping KSF to build and structure the subscription team. This cross-functional team involved members from editorial, analytics, marketing and tech. The team started using agile marketing methodologies while closely following the subscription data in newly created dashboards. Using Recuro’s best practices, the right priorities were made from the start, fueling the growth.

Client Outcomes

Sustainable digital subscription growth

The outcomes for KSF included

  • Direct increase in subscription sales of +50% on monthly basis, three months from initial build-up of the team. 
  • A functioning cross-functional team focused solely on subscription growth for KSF. 
  • Kickstart of knowledge build-up in the internal team, through knowledge sharing with Recuro’s consultants. 
  • Strategic advice on CEO/board level on pricing, long-term business planning, recruitment, and more. 
  • Managed to turn the negative trend and increase the total number of subscriptions for HBL for the first time in years.

Find other examples of how we have helped other  Media companies grow sustainable here (Breakit) or here (Kvartal).

Client case in figures:
+50%
Increased subscription sales on monthly basis
+20%
in digital subscription during 2022
++
Net increase in total subscriptions

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